Refund Policy
This policy explains how refund requests are reviewed for eligible payments made toward Digital Services support or service-related assistance.
Important Notice
Refund approval depends on service status, payment verification and the nature of the request. Digital Services decision will be final after review.
1. Refund Eligibility
Refund can be requested if ID has been taken but no work has been performed, the service has not been used, and the request is raised within 15 days.
2. Non-Refundable Cases
- Completed services, processed requests or delivered assistance.
- Incorrect details submitted by the customer or user.
- Payments made to unofficial accounts, numbers or third parties.
- Delays caused by external portals, government systems, banks or partner platforms.
3. Required Information
Refund requests must include name, phone number, payment date, transaction reference, amount paid, service name and a clear reason for the request.
4. Review Timeline
Valid refund requests are normally reviewed within 5 to 7 business days after all required information is received. Complex cases may take additional time.
5. Refund Method
Approved refunds are generally processed through the original payment method or another verified method agreed by Digital Services and the customer.
6. Contact for Refunds
Email refund requests to techbrodigitalservices@gmail.com or contact support at +91 93017 54023.
Keep your transaction details ready.
Clear payment proof helps the support team review your request faster.