Platform Rules

Rules for Responsible Use

These rules help protect users, support staff, company resources and official service access points.

Important Notice

Violation of these rules may result in refusal of support, suspension of access or reporting to the appropriate authority where required.

1. Use Official Channels Only

Use only the phone number, email, WhatsApp link and website links published on https://prodigilink.in for company communication.

2. Provide Correct Information

Users must submit accurate details for support, service requests and communication. Incorrect information can cause delay, rejection or service failure.

3. No Fraud or Misuse

  1. Do not impersonate another person or business.
  2. Do not submit forged, misleading or unauthorized documents.
  3. Do not attempt to bypass portal security or access restrictions.
  4. Do not use support channels for spam, threats or abusive language.

4. Data Safety

Users should protect OTPs, passwords, account credentials and confidential documents. Digital Services will never ask for unnecessary sensitive credentials through public channels.

5. Compliance

Our services are available for shop owners across India, subject to compliance with government rules, portal rules and company policies. All users must follow applicable laws, platform policies, partner rules and service-specific guidelines while using linked portals or company support.

6. Misuse and Action

If any user misuses our services for fraud, overcharging, illegal activity or public harm, Digital Services may take immediate action including ID blocking. Any resulting financial loss will be the responsibility of the violating user.

7. Reporting Issues

If you find an incorrect link, suspicious message or misuse of company name, report it immediately through official contact details.

Report a Concern

Help us keep the platform clean and trusted.

Share genuine issues with clear details so our team can review them.